Frequently Asked Questions
To clean skin, apply one drop to each cheek, chin, and forehead. Gently massage into the skin. May be used under the eyes, but avoid direct contact with the eyes. SMILE.
DIRECTIONS: PLEASE READ CAREFULLY! Apply to clean/dry skin. Apply 1-2 DROPS (not dropperful) to forehead, cheeks and chin. Keep away from the eyes and lips as burning or stinging will occur. A hot sensation will occur for 15-20 minutes. WASH HANDS immediately after use and KEEP AWAY FROM CHILDREN AND PETS.
If contact with eyes, flush immediately with water. Can blot excess with tissue if needed. Allow1-2 hours for Fire and Ice to be fully absorbed by the skin. Do not use prior to sport activity or exposure to warm weather. Do not use around young children, as transfer from the skin can occur. Best used in the evening, after the kids are tucked in bed. Use it one or two days a week in place of moisturizer.
Fire (step 1): Shake. Apply to clean skin, after toner. Avoid eye and mouth area. Apply ONE DROP to each cheek, forehead and chin. Massage in. Wash hands. Fire will "burn" for approximately 15 minutes. Do not wash off. SMILE AND BREATHE.
Ice (Step 2): Apply 15 minutes after Fire. DO NOT WASH FIRE OFF. Apply ONE DROP to each cheek, forehead and chin. Massage in. Wash hands after use. Do not wash off. SMILE AND RELAX.
- Apply Fire after the Toner and wait 20 minutes before applying Ice. Do NOT wash Fire off. Ice is applied over Fire.
- Fire and Ice can be used in place of the Moisturizer or Serum. If you feel you want to use the Moisturizer or Serum, wait 30 minutes after Ice is applied.
- Apply it either immediately after the toner has dried, wait 20 minutes then apply either the Serum or Moisturizer after Banished Primal Blemish Serum or
- Apply it 20 minutes after the Serum or Moisturizer
Either way is ok- try both methods to find out what method works best for you.
*On days when your skin needs extra protection or moisture, you may use both the Serum and Moisturizer. Just wait ~20 minutes for the first to soak in, then apply the other. Order is your preference.
Purely Primal Skincare
Need a Skin-tervention?
The Purely Primal Skincare Guide covers all you need to know about healing and beautifying everything you show the world each day: skin, hair, nails, teeth, and everything in-between. Whether you deal with acne, eczema, or weak hair or nails, or you simply want to know what to use and why, this guide can help you. It's about taking care of yourself from the outside-in AND the inside-out: choosing the right foods and skin-care super-foods; healing digestion; and using the right products.
The Skintervention Guide was written by the creator of CaveGirlEats.com, Liz Wolfe, a Nutritional Therapist who devotes her practice to helping others heal their body and skin. Trina Felber of Primal Life Organics serves as Guest Expert, sharing her in-depth knowledge in this 200+ page guide that includes the secrets to good food (with easy recipes), healing digestion, and pure body care. You do NOT have to suffer with body-care or skin frustration any more. Learn the why, the how, and the what with the Purely Primal Skincare Guide.
Primal Life Organics does NOT add water to any product (other than the Toners). Our products are very concentrated and only a VERY small amount is needed. Our products are sized to last 2 months used twice a day. Most clients can get them to last 3 months. If they do not last two months, you are probably using too much. We suggest starting with a small amount, then next time use even less... until you find the right amount for you. The moisturizer and serum should soak in to your skin within 15 minuets. If it does not, you used too much.
As with any new treatment, there is an adjustment period. This adjustment period can last anywhere from 2-6 weeks. The shampoo bar is no exception. Factors that can affect the length of time it takes for the scalp to adjust include: diet, hormones, water (hard or soft), and previously used products. The first couple of uses, you may experience increased oiliness, or residue that remains after washing. You may need to wash the hair twice followed by the Apple Cider Vinegar (ACV) rinse the first few times. Over time, the toxins and chemicals will be removed and the scalp will auto regulate according to your needs.
I suggest using an ACV rinse. Vinegar rinses relieve itchy scalp, dandruff, and dull hair and restore the scalp’s natural pH balance. I recommend starting with 1/3 ACV diluted with 2/3 water and adjusting as needed. The ACV smell will disappear once the hair is dry.
While improvement can always be expected, no two people's skin will respond precisely the same way during the adjustment period. Depending on the underlying issues, hormonal profile and nutritional status, as well as outer factors like humidity, weather/season and water quality, different things may happen in the initial adjustment period - all that means is we now know the small topical adjustments that need to be made. If over-drying occurs, adding a few drops of a particular oil can address that along with perhaps adding a few drops of the serum to a balancing oil like jojoba or EVOO OR using the OCM (oil cleansing method) a few days each week instead with low castor oil, maybe a 1:5 ratio... those types of small tweaks...not doing the OCM on mask days, but making sure to make good use of the mask once a week or every other week.
If over-drying OR increase oiliness and breakouts occurs, the skin may be adjusting to the new products- especially if previously used products contained drying ingredients (benzyl peroxide, alcohol or fragrance) or chemicals. The adjustment period could take three weeks- or longer depending on all of the above-mentioned factors. Adding extra moisturizing via oils (jojoba- oil skin, olive or coconut for dry skin) one or two times a day until extra dryness/oiliness resides can help relieve symptoms and facilitate skin healing.
If increased oiliness occurs, I would suggest trying the OCM a few times each week with a 1:2 castor to other oil ratio through the adjustment period then return to the Primal Life Organics cleanser...
I recently (just a few days) began using the beyond Primal Serum and moisturizer. I love the way my skin feels but my cheeks turn a bright red. It doesn't feel irritated or itchy. Is this a common reaction during the adjustment period or should I stop using the product?
That is a normal reaction. That is the blend of the oils and essential oils working to increase the blood flow and improve healing, absorption, moisture etc. Everyone reacts differently, some get lightly flushed, some get red, other don't get red at all- but it is normal as long as there are no other issues (welts, blotchiness, itching). You may notice that decreases over time or it varies in amount of redness. I do get flushed- sometimes a lot, other very little. Not sure why that happens but that is normal too! You may also experience a little "heat" as well- and that is normal. The Skin-Food is working to improve circulation for maximum anti-aging benefit!!
Sample Sizes and Return Policy
Primal Life Organics does not offer sample sizes.
We do have a 30 day money back policy. All returns are subject to a 25% sample fee. Shipping charges are not refundable and may be deducted from refund.
All products are made fresh when ordered and Primal Life Organics does not re-sell returned items- we promise fresh made skin-food, and that is what we deliver.
In the United States
- Free Shipping on all orders over $49 shipped via USPS
Canada Shipping Rates:
- Orders $1-$99 ship for $19.95
- Orders $100-$199 ship for $15.00
- Orders over $200 ship for $10.00
Australia and New Zealand Shipping rates:
- Orders ship for $45.00 USPS or Fedex rates when available
Select European Countries
- Orders ship for $45.00 USPS or Fedex rates when available
Free Shipping on all US orders over $49 shipped via USPS
Primal Life Organics makes everything fresh when ordered. Your confirmation email states it can take up to 2-3 weeks to ship your order. We normally can ship within a week- but during high volume times- it will be closer to the 3 week mark. Sorry about the inconvenience- however, since nothing is made before it is ordered- it takes a little while to make, label, seal, package and ship the products- all of which is done by hand.
You will receive a shipping confirmation when your order is ready to ship. Thanks for your patience!
We at Primal Life Organics are not acting as licensed or certified doctor/medical professionals. We do not diagnose, prescribe, treat or cure any disease, physical or mental. Our services and advise are not intended as a substitute for regular medical care performed by a licensed or certified doctor. The information or advice provided here is for educational purposes only. We educate and inform about holistic, natural alternatives for skincare, nutrition and health. Primal Life Organics specifically disclaims any liability for any adverse reactions in any way associated with the use of its products. Any reliance on any information or materials provided herein is done so recognizing no warranties exist on Primal Life Organics products.