Primal Life Organics, LLC offers a 30-Day Money Back Guarantee (30 days from the ship date of your order)- If you're not happy with a product, simply manage your return. All returns are subject to a 25% fee since we DO NOT re-sell returned items (all products promised fresh when ordered). We will refund your credit card within 30 days of receiving your return. Shipping charges are not refundable and those orders that qualified for Free Shipping, the shipping charges will be deducted from the return.
You may choose to return your item(s) to receive a refund (75% refund to your credit card) or a credit (90% refund as a Primal Life Organics gift card).
Please manage your return below by entering your email associate with your Primal Life Organics account and your order number. Once you submit your request, you will receive an email with your RMA number. All returns must include the RA number on the package or the return may not be processed. It may take up to 5 days to receive your RMA number.